i also for an energy provider
love the job, and most of the people i work with. however, i do have some complaints
1. the computer equipment seems to just as old as the building its self (20 odd years)
2. new big boss wants all staff to do a 'one and done' approach, ie, sort out the moaning customers on the call so they dont have to call back, which they oftern do no matter how many times not to as its all been sorted, and if its not your call and you try to pass it to the correct department, they refuse to take it as they would rather play solitaire/ surf the limited access internet, rather than do their fcuking job and help the poor sod whos been on hold for 30 mins..
3. tho its not sales centered any more, we still get told that we should 'promote' on every bloody call, even if its someone calling up to say their wife has died.
4. the scots. i can pretty much say with confidence that when you have a scottish person on the phone (usually old and senile, living off hatred and vileness in their blood) you will get told how shit you are at your job before you can say hello.
i love the gas, but my god you do realise how stupid people are.
appolgies for rant, but i do feel better now.
*useless fact: liverpool has the highest rate of stolen electricity (called abstraction) and gas. says something about the place doesnt it
( Captain Pilchard The king of B-movies!, Sun 27 Jan 2008, 12:19, 3 replies)

not so long ago
some cunt from an energy company switched my provider without my permission, through the actions of some other energy provider cunts I ended up paying twice for the same thing.

I did 6 months of letters and phone calls trying to get my money back. I spent the first 5 months being polite and respectful, after all it's hardly the fault of the person in the call centre is it? As it turns out it is.

Without exception, of the 50 or so people I dealt with every single one was an incompetent lying cunt.

I gave up trying to get my £144.90 and felt a whole lot happier not speaking to the cockbags any more.
( Ring Of Fire A petty, drooling belming butthurt retard., Sun 27 Jan 2008, 13:54, closed)

Ring of fire...
I used to think this was so true in many walks of life. However, I have done salespeople a disservice.

Just last week, I had some chap knock on my door. The very first sentence out of his mouth was: "I'm not here to sell you anything."

My reply was "Good, because I don't buy anything on the doorstep."

He looked a bit surprised, but said goodbye, and we immediately parted company never to see each other again. We both told the utmost truth, though I still fail to see why he had felt the need to interrupt my dinner.
(Captain Skippy pooed in a bag and left it on your doorstep, Sun 27 Jan 2008, 18:26, closed)

I love my gas too
It's my missus who isn't so enamoured of it...
(rampants, Tue 29 Jan 2008, 17:46, closed)