Sainsbury's To You
I used to work the late shift on the phones for the home delivery shopping service. On their webshite it states clearly that orders not completed by a certain time wont get delivered next day.

Every evening, shortly after that cut-off time, we got calls telling us our system was broken, had lied, had guaranteed next day delivery, etc and that everyone would starve to death if it didn't arrive.

The best one was a very angry gentleman purporting to be a writer for a broadsheet. He told me the site didn't contain any warnings (despite their being pop-up message boxes and a warning at each stage of ordering) and that if I didn't get him his shopping by tomorrow he'd do a double-page spread about the situation. "That's fine by me, sir. If you write a double page spread on people's inability to follow simple instructions it's just possible that I'll be able to finish at 9pm when the stores close instead of half past ten when I've finished dealing with idiots who think they deserve special treatment."
( CowJam, Thu 4 Sep 2008, 18:46, Reply)