Saying the Unsayable
Freddie Woo tugged our coat and asked: Have you ever had to tell someone they had BO? Had to break dreadful news to somebody? Tell us how you broke through the cringe barrier
( , Thu 10 Jan 2013, 16:09)
Freddie Woo tugged our coat and asked: Have you ever had to tell someone they had BO? Had to break dreadful news to somebody? Tell us how you broke through the cringe barrier
( , Thu 10 Jan 2013, 16:09)
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BO *and* wrinkled shirts
I used to work as a trainer in a large technical support call centre in Nottingham. A good part of my job was training new staff in both computer tech support and customer service and telephone skills.
One Monday I had just such a new intake, one of whom was a man in his 40s, a large chap. To call him disheveled would be an understatement; his shirt looked as though it had been taken out of the washer and allowed to dry out in a crumpled heap. I made a note to have a word with him about the company's dress code at the first break, and took him on one side to give him a dressing down. So to speak.
It was only then that I realised the seriousness of the problem. He had clearly been living in the same clothes for weeks. His trousers were also wrinkly, and to be honest, he stank. I pointed out that for reasons of antisocial lack of hygiene and violation of the dress code, I was sending him home to shower and change.
The odd thing was that he did not see any problem with wearing disgusting clothes and not bathing.
Length? Several years. When I left to move to California, he still worked there, and was as clueless at the end as he was at the start.
( , Thu 10 Jan 2013, 20:53, 4 replies)
I used to work as a trainer in a large technical support call centre in Nottingham. A good part of my job was training new staff in both computer tech support and customer service and telephone skills.
One Monday I had just such a new intake, one of whom was a man in his 40s, a large chap. To call him disheveled would be an understatement; his shirt looked as though it had been taken out of the washer and allowed to dry out in a crumpled heap. I made a note to have a word with him about the company's dress code at the first break, and took him on one side to give him a dressing down. So to speak.
It was only then that I realised the seriousness of the problem. He had clearly been living in the same clothes for weeks. His trousers were also wrinkly, and to be honest, he stank. I pointed out that for reasons of antisocial lack of hygiene and violation of the dress code, I was sending him home to shower and change.
The odd thing was that he did not see any problem with wearing disgusting clothes and not bathing.
Length? Several years. When I left to move to California, he still worked there, and was as clueless at the end as he was at the start.
( , Thu 10 Jan 2013, 20:53, 4 replies)
So your story is....
I live in California and you lot have to be cold and put up with stinky people.
( , Thu 10 Jan 2013, 23:10, closed)
I live in California and you lot have to be cold and put up with stinky people.
( , Thu 10 Jan 2013, 23:10, closed)
To be fair, that's a pretty good story.
I'd certainly be keen to tell everyone if it applied to me.
( , Fri 11 Jan 2013, 0:56, closed)
I'd certainly be keen to tell everyone if it applied to me.
( , Fri 11 Jan 2013, 0:56, closed)
Now I might be old fashioned,
but what's the point in enforcing a dress code for minimum-wage phone monkeys?
Unless they're using videophones, it's not like anyone outside the company will ever see them.
( , Fri 11 Jan 2013, 0:05, closed)
but what's the point in enforcing a dress code for minimum-wage phone monkeys?
Unless they're using videophones, it's not like anyone outside the company will ever see them.
( , Fri 11 Jan 2013, 0:05, closed)
I take your point. But this guy went well beyond dress code, he was a biological weapon.
The company had this thing about "professionalism". It wasn't a suit-and-tie place, but clothes had to be clean and whole. Buggers made me wear a shirt and tie, though.
( , Fri 11 Jan 2013, 0:48, closed)
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