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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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I just wish I had your knowledge of customer service when I was 17,
I'm knocking on the door of 40 now, with 20 years customer service (ish) behind me, and it is only the last ten years or so I have picked up the knowledge and courage to deal with idiots the way you do. Fair play to you, and your written English is some of the best I have seen.

*Clicked*
(, Mon 8 Sep 2008, 21:53, Reply)

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