Customers from HellThe customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
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chthonic, Thu 4 Sep 2008, 16:42)
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I do IT stuff for a callcenterMake you right on every single point there and am always very polite when talking to an agent. I'm even polite with people who cold call me to the extent of explaining DMA & OFCOM regulations to them b4 very politely telling them to F Off if they are still hitting me with a sales pitch after that.
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Big Ian has stopped changing his sig, Wed 10 Sep 2008, 14:10,
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