Customers from HellThe customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
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chthonic, Thu 4 Sep 2008, 16:42)
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Not a rant, but I see your point.I'm speaking quite calmly. I sympathise with your point of view, it's just that as I haven't experienced the situation from your side, it doesn't seem to fit with my experience of it. No light has come on above my head, no realisation -"oh, that's why they talk to me like that!".
I've just phoned my car insurance people, by the way - they were nice as pie, and so was I.
(, Thu 11 Sep 2008, 10:31, Reply)
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