Same everywhere mate...
The people working there are never going to be the cream of the crop, whatever country they are in/from.

Example - I called to book a table at a restaurant today (admittedly not a call centre) - "could I reserve a table for two at twelve thirty to sit outside please?"

"of course sir - how many of you?"
"two"
"and what time"
"twelve thirty"
"and would you like to sit inside or outside?"
"GGGGGNNNNNNNNNNGGGGGGGRRRRRRRRAAAAAAAAAAAAAAAAAAAAA. Outside please"

Eejits, the lot of them...
( Hunter Stockton was murdered by a bicycle wielding axolotl,.,.,.,., Tue 27 Sep 2011, 18:44, 3 replies)

...
But working in a call centre is considered quite a decent graduate job in India - or, at least, it was recently - because it paid well by local standards. So your first sentence is false.

And trying to back up that sentence with an anecdote that, by your own admission, has nothing to do with a call centre is just bizarre.
( Enzyme is powered by sunlight, Tue 27 Sep 2011, 18:48, closed)

The
*clue* is in the word 'graduate'. I get a uni student as a 'trainee' every year from the local uni. The one thing they all have in common is that they are all up their own arse and know very little, if anything about life in general and all have very few social skills. Quite often I (and my colleagues) have to repeat very simple instructions several times in a multitude of different ways, only to have it ignored leaving us to clean up the debris.
(dchurch bah, Tue 27 Sep 2011, 19:05, closed)

The difference being
call centre work being considered quite decent graduate work in India. You, presumably, get graduates in England, where it's considered a shit graduate job, so you get shit students.
( scarpe We Stole Bikes, Tue 27 Sep 2011, 19:23, closed)

Fair point.
Although this isn't a call centre, these are trainee developers - which should, in my opinion, be considered a decent graduate job.
(dchurch bah, Tue 27 Sep 2011, 21:24, closed)

but the OP was taking the piss out of scotland, not india
and quite deservedly so.

next!
( rachelswipe with a fork, Tue 27 Sep 2011, 19:21, closed)

Indeed I was

(MistahG, Wed 28 Sep 2011, 10:46, closed)

Way to miss the joke, dingus.

( BraynDedd Natasha Kaplinsky's labia majora, Tue 27 Sep 2011, 22:21, closed)

I have yet to find a newsagent/shoptwat
Who can supply "a packet of blue drum and a packet of green rizla" without me having to repeat myself.
(spleenspleenspleen coffeeflavouredsugarcoatednicotine, Wed 28 Sep 2011, 0:24, closed)