IT Support
Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
( , Thu 24 Sep 2009, 12:45)
Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
( , Thu 24 Sep 2009, 12:45)
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Mouse problem
puts me in mind of when i was a computer engineer for a small computer shop when we got this call:
Customer: Hi, i am having trouble with my mouse.
Us: what seems to be the problem?
Customer: Well, the pointer thing is in the middle of the screen but my mouse is at the edge of the mousepad. how do I get it so the pointer thing goes further to the side?
made us laugh, maybe you had to be there.
on another note, a customer had travelled from birmingham to where we were (in east anglia) becuase he couldn't figure out how to plug in his speakers. this was after a lengthy phonecall where i was trying to explain to him that the speakers must have power and the green lead must be plugged in to the green socket on the back.
( , Thu 24 Sep 2009, 13:05, 2 replies)
puts me in mind of when i was a computer engineer for a small computer shop when we got this call:
Customer: Hi, i am having trouble with my mouse.
Us: what seems to be the problem?
Customer: Well, the pointer thing is in the middle of the screen but my mouse is at the edge of the mousepad. how do I get it so the pointer thing goes further to the side?
made us laugh, maybe you had to be there.
on another note, a customer had travelled from birmingham to where we were (in east anglia) becuase he couldn't figure out how to plug in his speakers. this was after a lengthy phonecall where i was trying to explain to him that the speakers must have power and the green lead must be plugged in to the green socket on the back.
( , Thu 24 Sep 2009, 13:05, 2 replies)
Ah, that first one
My mother-in-law did something similar the first time she attempted to use a computer. Fortunately, my husband was there to explain it to her. She's avoided the computer ever since.
( , Thu 24 Sep 2009, 18:22, closed)
My mother-in-law did something similar the first time she attempted to use a computer. Fortunately, my husband was there to explain it to her. She's avoided the computer ever since.
( , Thu 24 Sep 2009, 18:22, closed)
Me too (shame)
Yeah, I was 8, it was an old apple, the first time I had seen anything more advanced than a BBC micro. . . I lifted the mouse, and moved the pad to the side.
*hangs head in shame*
( , Wed 30 Sep 2009, 14:15, closed)
Yeah, I was 8, it was an old apple, the first time I had seen anything more advanced than a BBC micro. . . I lifted the mouse, and moved the pad to the side.
*hangs head in shame*
( , Wed 30 Sep 2009, 14:15, closed)
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