I
Should have tried harder in school.

Luckily I was born with an incredibly logical brain and the ability to learn fast - unlike, it seems, the many thousands of desk jockeys that seem unable to use the tools of their trade - i.e. that computer thingy in front of you.

I'm not in support, I was (am) a programmer and now IT manager for the largest printing firm in the world. I was in support for some years though.

Here's a few instance of people that really should have tried harder in school:

1.) The chap who phoned (angrily) because his computer was running 'slow', and somehow it was my fault. Nothing to do with the fact that his computer had been on for around 4 months, running Windows 3.1 with 118 (yes, I counted them) instances of M$ Word v6 open on a machine with 8meg of RAM.

2.) The lady who shouts at me (to this day), for the errors one of our suppliers make when our automated system loads their XML file into our database with an incorrect invoice amount in it. Apparently, "It NEEEEEDS to work correctly", and it's seemingly my job to sort out every IT system in the world should it come into contact with her at some point in her painful life.

3.) The chap who screamed at me (in a very camp voice, it has to be said), that: "Of course, I've checked the bloody cable; do you think I'm an idiot?" when he suggested that MS Excel had caused his monitor to stop working. Upon arrival at his desk, I simply plugged the power cable back in and it started working.

Still...I can't complain, it was fools like these that kept my wages high, and pushed me into a job with even higher wages so I can now write the programs or manage their jobs for them, 'cos they are too lazy or daft to realise what is going on.

So...please keep it up.

The more people there are in the world who can't be bothered to learn the tools of their trade, the longer my (and my colleagues) wages stay high, and the longer we can maintain the moral high(er) ground.

Thank you.
(dchurch bah, Fri 5 Mar 2010, 18:57, 1 reply)

Club!
When I was a young un back in the 80's I went into IT support.

Did a few years dealing with self obsessed fools who could not operate a simple PC.

Got into back office support and then research work.

Have had a whale of a time doing a fascinating and rewarding job for the last 25 years.

I could retire early tommorow if I wanted to, but I enjoy the job too much. Its just so much of a buzz.

So OP, next time you take the piss out of that pimply twat because he treats you with contempt, remember, its because anyone who struggles to use a simple PC deserves to be a wage slave until they are 65, and also remember, that pimply twat will usually retire 15 years before you and spend the rest of his happy geeky life in the Bahamas not at all worried about what you think of his spelling or grammer.

Another mohjito anyone?
( RadG Drinking Mojitos in the sun, Fri 5 Mar 2010, 20:04, closed)

'grammer'. Ha ha, awesome.
(el perro grande, Sat 6 Mar 2010, 14:03, closed)