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This is a question Banks

Your Ginger Fuhrer froths, "I hate my bank. Not because of debt or anything but because I hate being sold to - possibly pathologically so - and everytime I speak to them they try and sell me services. Gold cards, isas, insurance, you know the crap. It drives me insane. I ALREADY BANK WITH YOU. STOP IT. YOU MAKE ME FRIGHTED TO DO MY NORMAL BANKING. I'm angry even thinking about them."

So, tell us your banking stories of woe.

No doubt at least one of you has shagged in the vault, shat on a counter or thrown up in a cash machine. Or something

(, Thu 16 Jul 2009, 13:15)
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Insurance
This is not a funny post, I'm just chucking it in in case it saves some B3tan's sanity one day....

If you should ever be in the very distressing situation where someone you love becomes very poorly and loses their employment, you can expect for their bank to start getting cross and shouting for money. You will try, because you don't want it to stress your loved one, to sort this out like a grown up. This is very difficult. Hours on the phone become days and weeks. Your phone will ring night and day and you may very well be threatened with the debt collectors.

("But what I'm trying to tell you is, HE HAS NO INCOME AT ALL, he is very poorly. I can afford to give you £xx per month though, just until he's better."

"Tough shit. What we will do is take your paltry offering and continue to harrass and threaten you. Have a lovely day.")

What you cannot and will never be able to understand about this process is that the bank will not tell you THAT HE HAD INSURANCE FOR THIS VERY SITUATION ALL ALONG.

I spent a nightmare 3 months or so on the phone every day, fitting the calls around working, I spoke to HUNDREDS of employees of a very large bank who may rhyme with FARTCLAYS. Only one, an Indian gentleman probably unimaginably far away, had the common human decency to ask me why we had not claimed the insurance for THIS VERY SITUATION for which he'd been paying every month forever. I could have flown over there to kiss him.

Claiming the insurance is a nightmare too, but we're finally there. And all the charges have been waived, reducing the bill from the terrifying, bloated monster it had become. And my loved one is on the mend : )

But. If the worst should happen. If you ever have to try to sort something like this out. ASK THEM OUTRIGHT IF THERE IS INSURANCE ON THE ACCOUNT. Because they will keep taking payment for it.

But it's a secret.

Again, sorry for lack of funny. But if this should save one person the hell I went through etc.
(, Fri 17 Jul 2009, 12:59, 2 replies)
Bastards
Im glad your loved one is on the mend, I had a similar situation after my wife died, 6 months later before I found out about the insurance!
(, Fri 17 Jul 2009, 14:31, closed)
thanks
Thanks Cheesy : ) sorry you had it too, and under worse circumstances still. It just blew me away that when I finally got Fartclay's insurance on the phone, (obviously a top secret number for my convenience) and started to explain what had happened, she said "Ooh, yes, lots of people tell us the same!". Took every ounce of restraint and hope that the end was in sight not to howl at her to DO SOMETHING ABOUT IT THEN...
(, Fri 17 Jul 2009, 15:14, closed)

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