Customers from HellThe customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
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chthonic, Thu 4 Sep 2008, 16:42)
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This answer rocksHaving worked in a call centre I can relate to all of the above plus it's very rare where I would even bother hassling a manager unless I felt they had a valid case. It's all mouth and shout and more often or not the management would pass the customer back to us again as we would be the only ones able to fix the issue anyway.
Keep that boat sailing hun :)
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Jeccius Steam Borderlands 2 junkie, Tue 9 Sep 2008, 22:25,
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