Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
« Go Back
Different job
I also used to sell mortgages by phone - ring name on list (Kirsty Burger once - still makes me grin) and give smarmy speil about saving money etc.
One couple I rang one night where interested - £kaching$ - but the little one was not going down so could I possibly ring back.
Oh yes, once every week for 3 months. They never ever repeated the same excuse - I know this because I kept notes.
Chinese takeway arrived - check
Washing machine flooding the kitchen - check
Rushing to A&E - check
Baby sitter just turned up and already late - guess what - check
Bit knackered - yup
Guests, pizza delivery, too pissed, house on the market with people viewing (yes I did ask to speak to them) and "oh my god - some one is stealing my car!" - personal favourite.
House fire - well no we didn't get that far but I'd bet that was on the list.
My last day I rang them and congratulated them before telling them that I was passing their details to a colleague (who I hated) without the list of excuses so they could start all over. They are probably still at it.
( , Wed 10 Sep 2008, 22:35, 3 replies)
I also used to sell mortgages by phone - ring name on list (Kirsty Burger once - still makes me grin) and give smarmy speil about saving money etc.
One couple I rang one night where interested - £kaching$ - but the little one was not going down so could I possibly ring back.
Oh yes, once every week for 3 months. They never ever repeated the same excuse - I know this because I kept notes.
Chinese takeway arrived - check
Washing machine flooding the kitchen - check
Rushing to A&E - check
Baby sitter just turned up and already late - guess what - check
Bit knackered - yup
Guests, pizza delivery, too pissed, house on the market with people viewing (yes I did ask to speak to them) and "oh my god - some one is stealing my car!" - personal favourite.
House fire - well no we didn't get that far but I'd bet that was on the list.
My last day I rang them and congratulated them before telling them that I was passing their details to a colleague (who I hated) without the list of excuses so they could start all over. They are probably still at it.
( , Wed 10 Sep 2008, 22:35, 3 replies)
Death to the Indian Call Centres!
Oh goody - maybe this should be the new QOTW - excuses given to telemarketers! I'm going to use this tactic on the next numpty that calls me while I am trying to sit down and relax over a frothty!
P.S. I know the subject has nothing to do with my reply, its just I couldn't think of anything & went with my current & favourite rant.
( , Thu 11 Sep 2008, 4:09, closed)
Oh goody - maybe this should be the new QOTW - excuses given to telemarketers! I'm going to use this tactic on the next numpty that calls me while I am trying to sit down and relax over a frothty!
P.S. I know the subject has nothing to do with my reply, its just I couldn't think of anything & went with my current & favourite rant.
( , Thu 11 Sep 2008, 4:09, closed)
Bloody Hell!
If you're going to treat "Glengarry Glen Ross" as a training video, at least pay attention!
You know? The couple who like talking to salesmen, but who don't have any money?
Alternatively this lot were too timid / polite to tell you to fuck off.
In either case, why not just take the fucking hint?
( , Thu 11 Sep 2008, 10:35, closed)
If you're going to treat "Glengarry Glen Ross" as a training video, at least pay attention!
You know? The couple who like talking to salesmen, but who don't have any money?
Alternatively this lot were too timid / polite to tell you to fuck off.
In either case, why not just take the fucking hint?
( , Thu 11 Sep 2008, 10:35, closed)
« Go Back