I'm reading through the answers this week
And, to paraphrase Douglas Adams, in the same way as a series of clicks speeding up become a constant tone, everyone here is a fucking miserable moaning bastard.

You're probably all justified in your complaints, but if I ever need to ring up a customer helpline or whatever, I'm not expecting you to be helpful, I'm expecting you to be obstructive.
For instance. I want to change my contract mobile phone over to a pay-as-you-go thing, for whatever reason. Tell me how that happens, how much it costs, and then do it. Don't try and change my mind for 27 bastard minutes.

Basically. When someone says they pay your wages, because they pay money to the people who employ you, then broadly speaking they do. Stop treating them like cunts, perhaps they won't act like one.

And those of you here who work in Bars. You must be all the good ones, who know how to pour Guinness properly, know exactly who should be served next, and know when Ale tastes like cider it's not right. I've bought beer from some of you, you were very nice. You do work with some people who can't do any of those things, though, don't you?
(meat2veg hello!, Thu 11 Sep 2008, 9:50, 10 replies)

That argument is complete bullshit
Most of the people on here have said how they acted professionally as per their job description in the face of great adversity.

And besides, the QOTW is called 'customers from hell', not 'salespeople/customer service staff from hell'.
(bazmorningstar efil4nat3b, Thu 11 Sep 2008, 9:57, closed)

Fair enough
I'm just saying, like. Everyone complaining about the customer seems to believe they are an attractive, erudite, morally superior human being. When in fact, they might not be. Relax a bit and see it from the other end of the phone. People phone up in a bad mood because something isn't right at their end. Try and help them out, perhaps they'll calm down.
(meat2veg hello!, Thu 11 Sep 2008, 10:02, closed)

I think there's a lesson to be learned from all this...
There can be cunts on both sides of the till/ends of the phone! It's not mutually exclusive.

I like to think of this QOTW as a celebration of the aforementioned cunts.
(bacontrout got ska, Thu 11 Sep 2008, 10:09, closed)

What a ridiculous rant

The whole point of QOTW is to share anecdotes that are relevant to the question... what else would you expect from a question relating to customers from hell?
( Moey, Thu 11 Sep 2008, 10:17, closed)

No offence mate, you are talking through your ass
These answers are people's experiences with one particular type of customer or example. There's no fucking way you can make judgements from that only.
In my job I speak to 40-50 people a day, do you want me to post everything about every customer?
( Jeccius Steam Borderlands 2 junkie, Thu 11 Sep 2008, 10:17, closed)

as per Jeccy - 40-50+ people per day for ten or so years now
MOST people are arseholes in one way or another. It's just that simple.
(bazmorningstar efil4nat3b, Thu 11 Sep 2008, 10:22, closed)

Fair point, but
the qotw is about shit customers, not 'when you were an asshole to some undeserving innocent'.

And, yeh, I do work with some incompetent people, actually, doesn't everyone?
(Rem Sir, why are you thrashing about on the floor?, Thu 11 Sep 2008, 10:25, closed)

Not a rant, but I see your point.
I'm speaking quite calmly. I sympathise with your point of view, it's just that as I haven't experienced the situation from your side, it doesn't seem to fit with my experience of it. No light has come on above my head, no realisation -"oh, that's why they talk to me like that!".

I've just phoned my car insurance people, by the way - they were nice as pie, and so was I.
(meat2veg hello!, Thu 11 Sep 2008, 10:31, closed)

Fair enough

It was the "fucking miserable moaning bastard" bit that made me read it as a rant... kind of set the tone a little.
( Moey, Thu 11 Sep 2008, 10:37, closed)

Every single week we get someone like you...
Moaning about how people are posting as per the question's topic and they don't like it.

That's the whole point!

If we were to post about us being rude, we'd have had a different question. As it is, we don't.

Live with it or just don't read for a wee while until the next one is up. Makes far more sense are now you look like the most miserable moaning bastard out of the lot.
( vix0r was not Matthew on, Thu 11 Sep 2008, 12:22, closed)